I received this very generic looking message (below) when trying to run a Dynamics CRM portal. After a little experimenting I found the problem to be that my credentials pointed to a user that had not yet been added to the target CRM organization (but did exist in Active Directory).

Yet another reminder to check the basics when faced with strange errors.

The interesting thing here is that the error message I received might lead you to believe that tracing needs to be enabled for your portal (in order to gather more error details). However, this error is actually being delivered from the Dynamics CRM server, and is not reflective of the tracing settings for your portal.

If you are operating Dynamics CRM on premise, and would like it to include these additional exceptional details with its faults (so you can possibly see the reason behind the fault), instructions on how to do so can be found here.

Here’s my original error message:

As can be expected from Microsoft, having now officially launched CRM Portals for Dynamics CRM Online, they've published new documentation and support materials. Here are some of the notable new materials which we've seen so far.