If you need to update your address or contact details, you can edit your contact information on the profile page provided in the portal.
In accordance with Anti-Spam Legislation, VeloCITY provides Citizens the ability to manage their communication preferences. By default, these are all set to “off” and when you register, you will need to identify the preferred method of contact. In order to subscribe to a service request and receive notifications about the status of that specific request, you must select “Email” as the method of contact since all
subscription notifications are sent electronically via email.