As an authenticated users (Citizen who is logged in), you can view a list of all Service Request updates that you are receiving. This could be requests that you have submitted yourself, or you can choose to subscribe to an existing request that was submitted by someone else.  

Note: Prior to subscribing to requests, you must ensure your Communication Preferences allow us to send you email. Refer to Managing Communication Preferences for further instruction on how to make that change.

  1. In the top right, click on your name, and select My Subscriptions.
  2. By default, the first page will display all of the Active Service Requests for which you receive updates.
  1. If you would like to see Inactive Service Subscribed Requests, or all subscriptions, click on the little drop down arrow.