Recently I participated in a group discussion with Colin Vermander about what it takes to have a successful implementation of Dynamics 365 Portals. Among many other factors that I’m sure we’ll discuss in the future, one that struck me is how to build the perfect Portals Implementation team
I thought it would be fun to take a look at the skillsets that are needed to build that team, and the roles associated with those skillsets. Now let’s make the distinction clear before we get started that many of these roles overlap, and the people who fill these roles simply need to have the skillsets required. Very often, one person might fill multiple roles on a smaller project. For example, the Business Analyst and Functional Consultant might be the same person. Conversely, on large implementations with tight deadlines, you might have a very large team with multiple workstreams. Each workstream might have a team of BAs, its own dedicated functional, solution architect, and development team. The golden rule at the end of the day is to ensure that the project is not understaffed, and that each of the below skillsets is taken into consideration when building your team.
Also note, that this article tries to be methodology-agnostic as much as possible. Some roles might only apply to certain methodologies – for example if you are using scrum you’ll need a scrum master, etc. Alright, without further adieu, let’s get down to it.
In the last article I wrote on this subject, we talked a bit about the Create Portal Content wizard. In that article, we walked through creating a list of leads that displays on the portal. Anyone can access the list, and it’s read-only. So where can we go from here?