• Driving Adoption of Your CRM Solution

    One of the biggest challenges faced by CRM projects is user adoption and gaining effective engagement with the people that will be using the system.  Now the CRM projects we are engaged in are rarely the typical sales and service types of projects most people think of when they think of CRM.  Regardless the need to provide a solution that is easily adopted by the user community is key to the successful delivery of a CRM implementation.